Common Questions
Frequently Asked Questions
Ralec Engineering is a scientific and engineering company that provides chemical analysis solutions and support for laboratory and packaging test instruments to the food, chemical, oil/gas, pharmaceutical, and process industries.
Ralec Engineering has been in business for over 20 years.
Our unique strength is our ability to provide cost-effective chemical analysis and packaging test solutions and instrument support on a multi-vendor and multi-instrument basis, as our technical relationships cut across many manufacturers and manufacturers’ representatives.
Yes, we provide support and maintenance for laboratory and packaging test equipment purchased from other vendors.
You can request a quote by filling out our online form, emailing us, or giving us a call.
Yes, we can provide technical support remotely through phone or email.
Yes, we offer leasing options for customers who prefer not to purchase the equipment outright.
Yes, we can assist with application development for the laboratory and packaging test equipment that we sell.
We supply satellite equipment, such as satellite phones and satellite internet
Yes, we offer on-site maintenance services for laboratory and packaging test equipment.
General Queries
Frequently Asked Questions
Ralec Engineering serves a range of industries, including food, chemical, oil/gas, pharmaceutical, and process industries.
Ralec Engineering sells, services, and calibrates a variety of laboratory and packaging test equipment, including electrochemistry products, UV/Visible Spectrometers (UV/VIS), Fourier Transform Infrared Spectrometers (FTIR), Atomic Absorption Spectrometers (AAS), Inductively Coupled Plasma Spectrometers (ICP), Mass Spectrometer (MS), Chromatographs (GC/HPLC), and more.
Delivery times vary depending on the location and type of equipment. However, we strive to deliver all orders as quickly as possible and will keep you updated on the progress of your order.
Yes, we offer customized training solutions tailored to your specific needs. Our team of experienced trainers will work with you to develop a training program that meets your requirements.
You can reach out to us via phone, email or through our website contact form. Our support team is available 24/7 to assist you.